|aFundamentals of technical services management /|cSheila S. Intner, with Peggy Johnson.
|aChicago :|bAmerican Library Association ;|aBangkok, Thailand :|biGroup Press,|c2008.
|aviii, 158 p. :|bill. ;|c23 cm.
|aALA fundamentals series
|aIncludes bibliographical references and index.
|aAdministrative organization of the department -- Responsibilities and authority of the manager -- Planning technical services policies and programs -- Vendor relations -- Staffing the department -- Budgeting and finance -- Impact of digital resources -- Relationships beyond the department -- Evaluating the department -- Concluding thoughts.