An invaluable resource--one that will open up the conceptual world of qualitative research and provide the step-by-step direction needed to translate those concepts into practice. -- M. Carolyn Clark, Department of Educational Human Resource Development, College of Education, Texas A&M UniversitySince Merriam's definitive Case Study Research in Education first appeared in 1988, significant advances have occurred in the field of qualitative research. To meet the demand for a book that reflects these important changes, Merriam has completely revised and updated her classic work.Timely, authoritative, and approachable, Qualitative Research and Case Study Applications in Education is a practical resource that offers the information and guidance needed to manage all phases of the qualitative and case study research process.ContentsPart One: the Design of Qualitative Research1. What is Qualitative Research?2. Case Studies as Qualtitative Research3. Designing the Study and Selecting a SamplePart Two: Collecting Qualitative Data4. Conducting Effective Interviews5. Being a Careful Observer6. Mining Data from Documents7. Collecting Data in Case StudiesPart Three: Analyzing and Reporting Qualitative Data8. Analytic Techniques and Data Management9. Levels of Analysis10. Dealing with Validity, Reliability and Ethics11. Writing Reports and Case StudiesSharan B. Merriam is professor of adult and continuing education at the University of Georgia.