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Modernizing civil services /

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Civil services in Western liberal democracies have undergone significant changes since the early 1980s, so much so that many of the traditional assumptions underpinning their role and operating practices have been fundamenatlly questioned. This volume explores a number of themes inherent in this transformation process and the significant problems encountered in modernizing civil services. The commitment to modernizing public services has been a constant trend of Western governments and has encompassed many approaches under a variety of labels, such as new public management and reinventing government. As a result of such developments, the public services of many countries have been transformed, with civil servcies being singled out for particular attentions. This book critically examines the application of the modernization agenda in the old Commonwealth, the USA and Western Europe, including the institutions of the EU. Particular attention is given to the developments in legislation, and the Blair government's attempts to improve the policy process.

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